Explore Glassmaking in Tacoma

Glassblowing Downtown & Glass Fusing on Proctor Street, Saturdays & Sundays

Glassmaking is perfect for...

● Complete beginners and returning participants
● Kids ages 8+ and their grown-ups to experience glassmaking together
● Out-of-town guests, family gatherings, date nights, birthdays, bucket lists, and celebrations
● Large group events–corporate gatherings, holiday parties, team building, and more

‘Experiences’ make great gifts!

Give the gift of glassblowing or glass fusing with an e-gift card–let them book their own appointment. Want to watch? You’re welcome to observe! Just book appointments for the number of participants.

The Glassblowing Experience

Discover the magic of hot glass with a one-on-one, hands-on experience. No prior experience is needed! You’ll work with a skilled glassblower to design and create your own unique art glass piece.

What to Expect

Pick Your Shape – Choose from 15 shapes, priced $95-$150 per person.
🎨Customize Your Colors – Apply, twist, and manipulate them to create your design.
🔥Shape & Blow Your Glass – With expert guidance, bring your vision to life.
Plan Ahead – Arrive 30 minutes early to check in and finalize your design.
💥Studio Time – About 30 minutes per person
📦Pick Up or Ship – Your piece will be ready the following Tuesday (shipping available).
💳Payment – Due at the time of service (no deposit required).

What You Can Make

TIER 1 | $95 | Solid Glass | ~up to 15 min in Hotshop

No air inside–colors are encased in clear glass for a magnified effect. e.

Round Paperweight
Egg Paperweight
Heart Paperweight
Little Pumpkin

✨TIER 2 | $125 | Blown Glass | ~30 min in Hotshop

After applying colors, you’ll help shape and blow air into your piece-using a hand pump.

Low Bowl
Open Bowl
Wavy Bowl
Medium Pumpkin
Wavy Vase
2 Small Floats/Ornaments (Discounts available on Groupon; also available for purchase through Virgin Experience Gifts)

✨TIER 3 | $150 | Blown Glass | ~30 min in Hotshop

This technique is also blown, but includes extra materials for display.

Garden Art (Wavy Bowl or Flame) – a copper fitting will be placed at the base while it is hot and includes a copper pipe and rebar
Large Pumpkin – includes a light box
Lighted Float (Sitting or Hanging) – Comes with stand & string lights Previously offered on Groupon–vouchers are valued at the current Tier 3 rate.

Your Day at Tacoma Glassblowing Studio

Check-in (30 min before your appointment)

● Arrive 30 minutes early to check in, complete safety waivers, and choose your shape, pattern, and colors.
● Our gallery has plenty of samples and staff to help with design choices.

Glassblowing Experience (~30 minutes per person)

● Safety rules will be covered before entering the hotshop.
● Your instructor will guide you as you heat, apply colors, shape, and blow your glass piece.
● Your item goes into the annealer overnight for controlled cooling. (Colors won’t appear true until fully cooled!)

Check-out & Pickup

● Pay after your session (tips appreciated!)
Pickup available Tuesday or later. Shipping starts at $20-$25 (plus $5 per extra item).

Glass Fusing Workshop

Experience the art of glass fusing–a process where layers of glass are melted together in a kiln to create stunning designs. Unlike glassblowing, fusing is not hot!
At Tacoma Glass Gallery & Fusing Studio, you’ll design and assemble your own fused glass piece in a relaxed, welcoming environment. Work at your own pace with up to 2 hours of studio time. All supplies, tools, and instruction are included, with optional add-ons available.
Your finished piece will be ready for pickup in one week (shipping available). Payment is required at booking when reserving online.

What You Can Make

All projects start with a clear, flat tile. A 6” x 6” tile is available year-round, while other project options rotate seasonally. Our workshops are open design, with seasonal and themed examples for inspiration.

Project Options (subject to availability and season):

  • One 6” x 6” tile
  • Two 4” x 4” tiles
  • Four 1” x 2” tiles, or
  • Four 2” x 2” tiles
  • Four6” windchime/suncatcher (Found on GROUPON)

You’ll have access to a vibrant selection of glass, including granulated frit, stringers, flat glass, and pre-fused dots. Our inventory is always evolving to offer fresh and creative possibilities.

Add-On Options (+$5 each)

Dish (+ $10) – Your fused tile will go through a second kiln cycle in a mold to create a dish shape. Available in 6”x6” tile only.

Dichroic *bling (individually priced) – Enhance your piece with a selection of colorful, textured dichroic glass.
Hanging Hooks (+ $5) – Copper hooks can be added to the back before fusing for easy hanging.

Your Day in the Fusing Studio

✏️Design Your Tile -Start with a clear, flat tile and plan your creation. Choose a recognizable image, a geometric pattern, or an abstract design. Browse “fused glass tile” for inspiration—our staff is here to help bring your vision to life!
🐾Select & Shape Your Glass – Choose from a variety of colors, shapes, and textures. Break, snap, or cut pieces to layer onto your tile.

🔥Fire & Fuse – YYour tile will spend 15+ hours in the kiln for a contour fuse, adding depth and texture. Keep it flat or choose an add-on for hooks or a dish shape.

📦Pick Up – Your finished piece will be ready for pickup in one week.

👥Enjoy the Experience! In our Fusing Workshop, you’ll sit alongside friends—new or old—at a shared table, enjoying a creative and welcoming atmosphere.
📍Fusing Workshops take place at our new second location: Tacoma Glass Gallery & Fusing Studio in the Proctor District.

New Fusing Classes

Now introducing Fusing Classes taught by Fusing Artist and Instructor – Dirk Hosie

Beginning Fusing Class

Take your glass fusing skills to the next level in this immersive 2-day workshop. You’ll create two 8”x8” fused glass tiles and explore an introduction to slumping—an advanced technique that shapes glass into functional or sculptural forms using molds.

This class builds on the skills from the Beginner Fusing Class and is designed for those ready to dive deeper into technique and creative expression. Completion of a beginner fusing class, including glass cutting, is required.

2-Day Intermediate Fusing Class

Take your glass fusing skills to the next level in this immersive 2-day workshop. You’ll create two 8”x8” fused glass tiles and explore an introduction to slumping—an advanced technique that shapes glass into functional or sculptural forms using molds.

This class builds on the skills from the Beginner Fusing Class and is designed for those ready to dive deeper into technique and creative expression. Completion of a beginner fusing class, including glass cutting, is required.

Specialty Glassblowing
Experiences & Workshops

These are one-time events offered on specific dates involving specialized techniques, unique equipment and more than one professional Glassblower.

Other Workshops at our Proctor location

Ocean resin workshop

Dive into a world of creativity with our Ocean Resin Workshop! Unleash your artistic talents as you craft unique ocean-inspired designs that will elevate your home décor. Join us for a fun and interactive class where you’ll learn the secrets of resin crafting and create stunning pieces that reflect the beauty of the sea. Book your spot now and embark on a creative journey unlike any other!

Price includes one 12″ x 6″ tray and two round or square coasters.

Larger projects are available at the workshop.

Ages 16+ Starting at $75 pre-payment required when booking online

Projects available for pick-up in one week.

*JUNE
Sat June 14th Ocean Resin 2-4pm

Sun June 15th  (FATHERS DAY) Ocean Resin 2-4pm

Sun June 22nd Ocean Resin 2-4pm

Friday June 27th Ocean Resin 2-4pm

*JULY

Sat July 5th Ocean Resin 2-4pm

Sun July 13th Ocean Resin 11am-1pm

Sat July 19th Ocean Resin 2-4pm

Sun July 27th Ocean Resin 11am-1pm

*AUGUST

Sun Aug 3rd  Ocean Resin 11am-1pm

Sun Aug 10th Ocean Resin 11am-1pm

Fri Aug 22nd Ocean Resin 2-4pm

Sat Aug 23rd Ocean Resin 2-4pm

Sun Aug 24th Ocean Resin 2-4pm

Sat Aug 30th Ocean Resin 2-4pm

Suncatcher with glass in resin workshop

Jump into our Suncatcher Resin Workshop for a creative adventure! Discover your inner artist as you learn to cut glass, arrange dazzling designs, and encase them in resin. Grab your spot now for a fun and creative experience.

Choose from delightful suncatcher designs like Sunflower, Hummingbird, Butterfly, Turtle, Cross, or Dragonfly. (Options may vary)

Glass choices range from tiny glass frit, rough frit, pre-cut glass, cut your own or a combo of all.

Ages 16+ $75 pre-payment required when booking online

Projects available for pick-up in one week.

*May

Sat May 30th Suncatcher Resin 3-5pm

*June

Sun June 8th Suncatcher Resin 2-4pm

Sat June 21st Suncatcher Resin 11am-1pm

Sun June 29th Suncatcher Resin 2-4pm

*July

Fri July 11th Suncatcher Resin 2-4pm

Sun July 20th Suncatcher Resin 2-4pm

Sat July 26th Suncatcher Resin 2-4pm

*AUGUST

Fri Aug  8th Suncatcher Resin 2-4pm

Sat Aug 16th Suncatchers 2-4pm

Sun Aug 17th Suncatchers 2-4pm

Sun Aug 31st Suncatcher Resin 2-4pm

Flower Resin Workshop

Dive into a world of creativity with our Flower Resin Workshop! Unleash your artistic talents as you select and arrange pressed flowers into a tray. Use our real flowers or bring your own (pressed flat & dried please). These trays are beautiful and each one unique. Join us for a fun and interactive class where you’ll learn the secrets of resin crafting and create stunning pieces that reflect the beauty of the sea. Book your spot now and embark on a creative journey unlike any other!

 

Price includes one tray 16.5” x 6.5” & 2 coasters with flowers and clear resin.

Larger projects are available at the workshop.

Ages 16+ $75 pre-payment required when booking online

Projects available for pick-up in one week.

*June

June 1st Flowers Resin 2-4pm

June 20th Flowers Resin 11am-1pm

June 28th Flowers Resin 2-4pm

*July

Sun July 6th Flowers Resin 2-4pm

Sat July 12th Flower Resin 2-4pm

Fri July 18th Flowers Resin 11am-1pm

Fri July 25th Flowers Resin 2-4pm

*AUGUST

Sat Aug  9th Flowers Resin 2-4pm

Fri Aug 15th Flower Resin 11am-1pm

Fri Aug 29th Flowers Resin 11am-1pm

Your Guide to Booking & Attending

✨Glassblowing Experience, Specialty Glassblowing Experience, or Sip & Create

1-5 people: Book online
6-11 people: Call to book
12+ people: Email tgsglassgroups@gmail.com

● Select the Downtown location, service and number of participants.
● Your appointment time is when you start in the hotshop. Arrive 30 minutes prior.
● A credit card is required at booking but will not be charged.
● Groups of 6+ people receive a discount – call to book.

✨Fusing Workshop

1-6 people: Book online
7-11 people: Call to book
12+ people: Email tgsglass@gmail.com

● Select the Proctor location, date, and number of participants.
Payment is due at booking online, but you can call to book and pay at the time of service.
● Groups of 7+ people receive a discount–call to book.

✨2-Hour Pumpkin Workshop

1-2 people: Book online
3+ people: Call to book

● Select the Downtown location, date, and number of participants.
Payment is due at booking online.
● To bypass full payment, call to book and pay a 50% deposit (balance due at time of service).
● Discounts are available for two-person bookings.

In-person: Visa, Mastercard, AMEX, Discover, Cash, Gift Cards, Groupon, Virgin Experience Gifts.
Gifting: Buy an e-gift card if booking for someone else.
Tipping: If you have a great experience, tips can be given via cash or card.

In the Hotshop

✅Required: Closed-toe shoes (no sandals, open-toed shoes or Crocs).
✅Best Clothing: Fitted, natural fabrics like cotton or cotton blends. Avoid synthetic materials (e.g., fleece, raincoats), as they must be removed while blowing glass.
✅Recommended: Layer up–some areas will be hot, others cold. Jeans and a t-shirt work well. Long sleeves/pants are optional for extra protection.
❌Avoid: Flowy dresses, skirts, scarves (safety hazard).

In the Fusing Studio

Required: Closed-toe shoes (no sandals, open-toed shoes or Crocs).
Best Clothing: Fitted clothing. Glass cutting can create small shards–avoid low-cut shirts and flowy scarves.
🔸Safety equipment is provided at both locations.

Looking to give the gift of glassblowing or fusing?

● Gift cards are available in pre-set amounts that cover the full cost for 1 person (including tax) for:

1️⃣ Fusing Workshop
2️⃣ Tier 1 Glassblowing Experience
3️⃣ Tier 2 Glassblowing Experience
4️⃣ Tier 3 Glassblowing Experience
5️⃣ Custom Amount – Choose your own denomination.

💡 Important: The gift card system only displays dollar amounts, not experience names. Please select the amount that corresponds to the experience you’d like to give.

48-hour notice required for cancellations, rescheduling, or changes in group size.
Late cancellations, no-shows, or fewer attendees than booked will result in a charge of 50% of the missed appointment(s).
● If sick or in an emergency, call to cancel to avoid fees.
Reminder call the week before your appointment

1-week notice required for cancellations, rescheduling, or changes in group size.
Late cancellations, no-shows, or fewer attendees than booked will result in a charge of 50% of the missed appointment(s), unless we are able to fill your spot from the waitlist.
● If sick or in an emergency, call to cancel to avoid fees.
Reminder call 2 weeks before + email with workshop details 1 week before.

📍Pick-up: The following Tuesday or later.
📦Shipping: Starts at $20-$25 for one item (+$5 per additional item to the same address)

📍Pick-up: The following Tuesday after 11 AM or later (pumpkins will be bubble-wrapped and bagged).
📦Shipping: Starts at $20-$25 for one item (+$5 per additional item to the same address).

📍Pick-up: One week later or any time after.
📦Shipping: Starts at $15 for one item (+$5 per additional item to the same address).

About Handblown Glass

Each glass piece is unique–no two are alike! Expect bubbles and heavier weight than you might anticipate

Hand wash only (glass is not tempered and can’t handle extreme temperature changes).
Bring outdoor garden art inside during freezing temperatures.
Use a soft makeup brush (designated just for pumpkin dusting!) to gently remove dust and debris from your pumpkins.

THE GLASSBLOWING EXPERIENCE

Thank you to all of you who have supported our small art-based business for the last 17 years!

We feel so grateful and honored to be sharing our passion with others.

THE GLASSBLOWING EXPERIENCE

*Available year-round every Friday, Saturday & Sunday by appointment*

*Tacoma Glassblowing Studio would love to guide you through the magic of Hot glass. You will work one-on-one with a skilled glassblower to create a unique and NOT perfect piece of glass.*

This experience is for complete beginners as well as those who have tried it before. Get ready to enjoy the process, create art, guided by one of our skilled instructors.

NO EXPERIENCE NECESSARY!

This hands-on session allows you to pick and apply colors, twist and turn them if you want, then blow or shape them into a unique piece of art glass.

Choose from many different shapes, colors and patterns.

Items will be available to pick-up the following Tuesday. Shipping is available for an additional cost.


   *Tier 1 Glassblowing Experience $95*

15-20 minutes per person. Up to one hour total. Age 8+
Available year-round every Friday, Saturday, Sunday by appointment. Shapes are limited to those listed.

~Choose from~

EGG PAPERWEIGHT
HEART
LITTLE SOLID PUMPKIN
ROUND PAPERWEIGHT

*No other shapes will be offered*


*Tier 2 Glassblowing Experience $125*

Up to 30 minutes per person. Up to one hour total. Age 8+
Available year-round every Friday, Saturday, Sunday by appointment. Shapes are limited to those listed.

~Choose from~

WAVY BOWL
WAVY VASE
MEDIUM PUMPKIN
OPEN BOWL
LOW BOWL

 *No other shapes will be offered*


*Tier 3 Glassblowing Experience $150*

Up to 30 minutes per person. Up to one hour total. Age 8+
Available year-round every Friday, Saturday, Sunday by appointment. Shapes are limited to those listed.

~Choose from~

GARDEN ART
FLAME GARDEN ART
WAVY BOWL GARDEN ART

This Garden Art Experience is just like our Regular Experience but the finished pieces include a copper fitting and come with copper pipe and rebar for the garden!
 This will take 30 minutes to pick your shape/design/color and 30 minutes to create your piece.

LARGE PUMPKIN
LARGE PUMPKIN w/ LIGHT BOX

This Large Pumpkin Experience is just like our Regular Experience but the finished pieces include a light box.
This will take 30 minutes to pick your shape/design/color and 30 minutes to create your piece.


*Tier 4 Glassblowing Experience $165+tax*

Up to 30 minutes per person. Up to one hour total. Age 8+
Available year-round every Friday, Saturday, Sunday by appointment. Shapes are limited to those listed.

LIGHTED GLASSBLOWING EXPERIENCE

~Choose from~

HANGED LIGHTED FLOAT
SITTING LIGHTED FLOAT

Special price for this Lighted Experience is available through Groupon & Virgin Experience Gifts only with 20% off (Groupon’s prices vary). Booking online requires a credit card to secure an appointment but does not charge the card in advance. Please provide Groupon voucher or Virgin Experience number upon check-in to redeem at the time of service. You can call to book and secure an appointment with voucher number/redemption code if you’d rather.

This experience is just like our regular glassblowing experience but includes a hole in the float and comes with a battery-operated string of lights. The battery pack will stay outside of the float to access the on and off switch.  Purchases in 2024 will also come with a metal stand.

How to BOOK ONLINE

1. Click “Book Online Now”

2. Select the number of participants

3. Select your preferred date and time – Blue date/time is available to book. You will need to arrive 30 minutes prior to your scheduled appointment time, plan accordingly (i.e., a 9:00am appointment requires an 8:30am arrival).

4. Enter appointment details, and secure your appointment with a card. Payment is due at the time of service – THERE IS NO CHARGE AT BOOKING. To complete your appointment, you must read and agree to the cancellation policy and select “Book appointment”.

 

PAYMENT:

A credit card is required to book but is NOT automatically charged. Payment is due at the time of service and the accepted in-person forms of payment include; cash, gift card/certificate, Groupon, Visa, Mastercard, AMEX or Discover.

If you are booking this as a gift for someone else, please purchase an e-gift card… Payment is due at the time of service – this appointment is NOT paid for – simply by booking the appointment. You can tip your Glassblower via card or cash, if you have a great experience!

_________

CANCELLATION POLICY:

48-hours’ notice is required for cancellations or to reschedule. If you or your household is sick or in event of an emergency, please call to cancel.

NO-CALL/NO-SHOW WILL BE CHARGED ½ of appointment total.

Your glass item will be ready for pick up the following Tuesday. For out-of-town guests, shipping is available for an additional cost. Groups are welcome, and discounts are offered for groups of 6 or more. Call to book.

Payment is due at the time of service – not at the time of booking. Groupon or Gift Cards are valued at the current rate, so there will not be any additional charge for the 2024 price increase.

*Specialty Glassblowing Experience $195+tax*

Up to 30 minutes per person. Up to one hour total. Ages 8+
~Available ON SPECIFIC DAYS and by appointment only. Shapes are limited to those listed.

~Choose from~

SNOWMAN
CACTUS
BEE

LIGHTED GLASSBLOWING EXPERIENCE -FLOAT $145+tax

*Available year-round every Friday, Saturday, Sunday by appointment*

Special price for this Lighted Experience is available through Groupon only for $99 (Groupon’s prices vary). Groupon’s purchased before the 2023 price increase and/or expired Groupon’s will be honored at the current rate, so there will not be an additional charge. Booking online requires a card to secure appointment but does not charge the card in advance, provide Groupon voucher upon check-in to redeem at the time of service. You can call to book and secure appointment with voucher number/redemption code if you’d rather.

No Experience Necessary! Ages 8+

Our instructors will help you experience the magic of hot glass! This hands-on session allows you to pick and apply colors, twist and turn them if you want, then blow or shape them into a unique and beautiful glass float. This experience is just like our regular glassblowing experience but includes a hole in the float and comes with a battery-operated string of lights. The battery pack will stay outside of the float to access the on and off switch.

Your items will be available to pick up the following Tuesday or you can arrange for shipping for an additional cost.

*Group Glassblowing Events*

Minimum requirement of 12 people
Available ON SPECIFIC DAYS and by appointment only
Limited availability

Email Group Coordinator to book your event!
tgsglassgroups@gmail.com

Specialty Workshops

These specialty workshops are a lot like the Glassblowing Experience where you will work one-on-one with a skilled glassblower to create the items.

2-HOUR PUMPKIN WORKSHOP $300+tax

*Seasonal Workshops are offered in the fall and have limited availability*

In this 2-hour workshop you will make 4-5 pumpkins with the help of a skilled glassblower. Workshop registration requires a deposit of $150 +tax (½ of the workshop price), and the remainder is due at the time of service.

Sign-ups begin on June 29th, 2023 please CALL to book.
Registration cannot be done before June 29th nor can they be done via email or online.
These workshops are limited and will fill up quickly.

*Cancellation Policy*
Specialty Workshops require 2-weeks’ notice for cancellations. In order to receive a full refund of the deposit, workshop must be cancelled 2 weeks in advance. If canceled within 2 weeks of appointment, deposit will be refunded if we are able to fill the spot from the waitlist otherwise you forfeit your deposit.

Mark your calendar for SIGN-UPS ON JUNE 29th and please call 253-383-3499 to book!

*2023 PUMPKIN WORKSHOP DATES*
Saturday, September 9th
Sunday, September 10th
Saturday, September 23rd
Sunday, September 24th
Saturday, October 7th
Sunday, October 8th
Saturday, October 21st
Sunday, October 22nd

Each workshop day will have 4 sessions;
Session 1: 09 am – 11 am (8:30 am arrival)
Session 2: 11 am – 01 pm (10:30 am arrival)
Session 3: 02 pm – 04 pm (1:30 pm arrival)
Session 4: 04 pm – 06 pm (3:30 pm arrival)

This year we have made some changes to our Specialty Workshops
If you are familiar with the (discontinued) 4-Hour Pumpkin Workshop, you may remember how it was done. In previous years, you would be partnered with another workshop partner (a friend that you scheduled to come with, or another customer that also needed a workshop partner) taking turns making your pumpkins in one station with one instructor. You would retreat to the gallery to design your next pumpkin and set up colors while waiting for your turn at the bench.

This year we are organizing our Pumpkin Workshops a little different. You will now work 1:1 with your instructor for the full 2 hours.

What has changed?
Shorter duration in the hotshop for your appointment (2 hours vs 4 hours)
No workshop partner
No more waiting for your turn
Even more individualized experience with your hotshop instructor
This year we are offering more dates
3 people per session vs 6 people

What has not changed?
You will still get to make 4-5 pumpkins in the 2-Hour Workshop
You will still be in the hotshop working with glass for the same amount of time as in the 4-hour
You will still have time to consult with your instructor and gallery crew to design your pumpkins and set-up colors
You and your instructor will still take breaks from the heat

Limitations and Specifications:
Workshops cannot be shared with another person. A deposit of ½ of the total cost is due at the time of booking, and the remainder is due at the time of service. If you are scheduling for yourself and a friend, a deposit will be due for both workshop participants upon scheduling.

Our hotshop is equipped with 3 stations, which means that we can accommodate up to 3 people per session. The largest number of people you can book for is now 3 people per session.

You can sign up for 1 workshop per person. If you wish to sign up for an additional workshop, you can request to be placed on the waitlist.

*HOW TO SIGN UP*

  1. Pick your top 2 dates and session time
  2. Call TGS and leave a voicemail on June 29th, 9 am – 5 pm
  3. Patiently wait for a call back by the end of the day

We ask you kindly;
Call only once
Leave only one voicemail

Listen carefully to the voice message instructions as we request a lot of information from you, it may help to have a pen and paper handy
Do not call before 9 am on June 29th – calls are returned in the order they are received – you will receive a call back by the end of the day
Please be patient while waiting for a call back, we won’t forget you! We do understand that sign-ups may interrupt your work day, travel plans etc. Please be prepared to give a deposit when we return your call.

We are no longer offering the Ornament Workshops. Book a Glassblowing Experience year-round to make 2 ornaments for $95 + tax per person. We have spruced up our pattern options as well!

IMPORTANT INFORMATION REGARDING WORKSHOPS

Sign-ups begin June 29th, by phone only 253-383-3499

Deposit of $150 +tax is required to book a Specialty Workshop
NO EXPERIENCE NECESSARY! Ages 14+

*Cancellation Policy*

For all Specialty Workshops we require two weeks’ notice to fill your spot in order for you to receive a full refund of your deposit. Failure to cancel two weeks in advance will forfeit your deposit or gift certificate.

Requirements

No open toe shoes/sandals, or synthetic materials. Cotton clothing is best.

ABOUT GLASS….

Please remember that while glass is beautiful…. it is not perfect. Your pieces will be unique and will not be without flaws. Color, shape and size variations as well as bubbles are all a normal part of the handblown glass process. While we offer a personalized experience, modifications are limited in order to provide you with quality service and quality glass products. We have procedures in place in the event that one of your glass items crack or break in the glassblowing or annealing process.